COVID-19 Update

As per the guidance of the College of Massage Therapy (CMTO) and Ontario’s Ministry of Health, additional safety standards and protocols have been implemented to provide a safe environment.

1. PRE-SCREENING: At the time of booking, you will be asked a series of COVID-19 related questions for the purpose of preventative screening, and to ensure that safety remains our highest priority.  

2. ARRIVAL: The Ministry of Health has required the implementation of physical distancing measures in all public settings. For this reason, we have increased the breaks between appointments to avoid the usage of our waiting area. We also ask that you arrive no earlier than 5 minutes before your appointment time. 

3. WHAT TO BRING: We recommend bringing your own water bottle as we can not provide any at this time. Clients must wear a face mask (disposable or cloth) at all times in the clinic, unless health reasons preclude this. Please arrive wearing a face mask or one will be provided. 

4. SCREENING: Prior to entering the clinic, you will be asked to review the COVID-19 prevention and screening questions. If you are negative for screening, you may enter the clinic. 

5. ENTERING: Upon entering the clinic, clients must wear a mask and wash their hands and/or use hand sanitizing gel. 

1. MASKS: As previously mentioned, at all times clients must wear masks (disposable or cloth).  You may remove your mask when lying face down in the cradle, if you are experiencing issues breathing.  At all times therapists must wear disposable masks when treating clients. 

2. PAYMENT: All payment methods are still available. For your convenience, contact-less payment is always available via e-transfer, debit, and/or credit card. Credit card tap limits have been increased by most banks to $250 for convenient contact-less payment.

As we all adjust to the new measures set forth by the Ministry of Health and the CMTO, I would like to thank you all for your patience, support and words of encouragement as we cope with the “new normal”.